Internal customer in the focus of the Russian Motivational Club

May 21, 2013 we held a regular meeting of the MOTIVATIONAL CLUB. The subject of the meeting was a special and topical “HOW TO ACHIEVE PARTNERSHIP WITH THE INNER CUSTOMER?”. The topic is important primarily due to the fact the quality of the partnership with the internal Customer directly affects the work efficiency of the expert on compensation and benefits or HR employee in the company and the opportunity to realize their ideas and potential.

The speech and practical case “INVOLVED MANAGEMENT IN HR PROJECTS” were given by Ekaterina Rumyantseva, who has been heading of the Personnel Directorate of CJSC “KBR-East” since 2010. “KBR” – in the world it is more than 50 thousand of workers in 47 countries of the world. According to the results of work in 2011, Ekaterina was recognized as the MVP in KBR.

Practical session of the meeting with specific tools on the topic “How to achieve partnership with the internal customer on the example of HR?” was presented by Konstantin Kora, managing partner of Tailored and co-founder of the Motivational Club.

Representatives of the largest businesses of Russia and the world such as: Azimut Hotels, OJSC Kirov Factory, Heinz, Okey, LSR Group, Prisma, Liybimy Kray, Sokos, TPV, Bank Aleksandrovsky, Atlas Copco, UPM-Kymmene and others traditionally took part in the discussion.

See you in the Club!